To file a warranty claim, please email a description of the issue, include videos/photos to better help, and your proof of purchase to: australia@bloombaby.com
Once your information is received it will take a minimum of 3-5 business days for processing. Additional information may be required at which time a bloom member will contact you.
Product warranties do not apply to secondhand items, floor models, discounted items or purchases made through non-approved bloom retailers (ebay, craigslist etc)
If you have yet to register your product - please click here.